Company registration: 2026/775509/07
Information Officer registration: 2026-067900
Date of compilation / revision: 29 September 2026
1. Acronyms and abbreviations
| Acronym | Meaning |
|---|---|
| CEO | Chief Executive Officer |
| DIO | Deputy Information Officer |
| IO | Information Officer |
| PAIA | Promotion of Access to Information Act 2 of 2000, as amended |
| POPIA | Protection of Personal Information Act 4 of 2013 |
| Regulator | Information Regulator of South Africa |
| Republic | Republic of South Africa |
2. Purpose of this PAIA Manual
This manual identifies records that may be available without a formal request; explains how to request access to records held by Little Feet Technologies (Pty) Ltd; describes subjects and categories of records held; identifies records maintained under applicable legislation; provides Information Officer contact details; explains how to obtain the Information Regulator's PAIA Guide; and describes relevant personal-information processing, recipients, transborder processing and general safeguards.
3. Key contact details for access to information
3.1 Information Officer / Head of Private Body
| Field | Details |
|---|---|
| Name | Christiaan Windt |
| Designation | Chief Executive Officer (CEO) and Information Officer |
| Information Officer registration | 2026-067900 |
| Telephone | 062 943 2244 |
| Christiaan@littleFeet.co.za |
3.2 Deputy Information Officer
No Deputy Information Officer has currently been designated. This manual will be updated if one is designated.
3.3 Access-to-information contact
3.4 National / Head Office
Postal and physical address: 21 South Street, Meyerton, 1961, South Africa
Telephone: 062 943 2244
Email: Christiaan@littleFeet.co.za
Website: littlefeet.co.za
4. Guide on how to use PAIA
The Information Regulator makes available a Guide on how to use PAIA. It covers PAIA and POPIA rights and procedures, request forms, assistance, remedies, complaints, manuals, voluntary disclosure, fees and regulations. The Guide may be obtained from the Information Regulator or requested from the Information Officer. For public inspection during normal business hours, Little Feet specifies English and Afrikaans.
5. Records available without a formal PAIA request
| Category | Examples | Access |
|---|---|---|
| PAIA Manual | This Section 51 manual | This website / email request |
| Privacy / POPIA notice | Public privacy and data-protection information | Little Feet website |
| Terms of Service | Public contractual and service information | Little Feet website |
| Company/service contact information | Public legal identity and contact information | Little Feet website |
| Public platform information | General descriptions of Little Feet and its services | Little Feet website |
6. Records available in accordance with other legislation
| Category | Applicable legislation |
|---|---|
| Company incorporation, registration and Memorandum of Incorporation records | Companies Act 71 of 2008 |
| PAIA Manual and access-to-information records | Promotion of Access to Information Act 2 of 2000 |
| Privacy and information-governance records | Protection of Personal Information Act 4 of 2013 |
| Electronic transaction and online-service records, where applicable | Electronic Communications and Transactions Act 25 of 2002 |
| Tax/accounting records, where applicable | Income Tax Act 58 of 1962 and Tax Administration Act 28 of 2011 |
The existence of a record category does not mean every record is automatically accessible. Access remains subject to PAIA, other applicable law and lawful grounds for refusal.
7. Subjects and categories of records held
| Subject | Categories of records |
|---|---|
| Corporate and governance | Company registration, MOI, policies, governance/compliance records and correspondence. |
| Clients / schools / ECD centres | Client profiles, representatives, service configuration, institution details, contracts/service records and correspondence. |
| Users and accounts | Account/contact details, roles, permissions, authentication/session-related records and account activity. |
| Learners / children and families | Learner profiles, guardian details, attendance, educational/progress records, authorised care-related information, consent choices, collection/contact information and authorised uploads. |
| School operations and communications | Announcements, notices, messages, calendars, meetings, tickets and workflow records. |
| Staff and performance | Staff profiles, authorised work records, tasks and performance/KPI records where used by a client. |
| Finance and transactions | Invoices, billing/payment-related records, transaction references and financial administration records where applicable. |
| Documents and media | Files, images, forms, reports and other authorised uploaded/generated content. |
| Support and service delivery | Support requests, issue records, service communications and resolution records. |
| Security, audit and technical operations | Security logs, audit trails, access/event records, configuration, diagnostics, incident-related records, backups and operational records where applicable. |
8. Processing of personal information
8.1 Purposes
- Provide, administer and support the Little Feet school/ECD management platform.
- Create/manage authorised accounts, authentication, roles and permissions.
- Support learner administration, attendance, educational/progress records and authorised care-related workflows.
- Enable authorised communications between institutions, staff and families.
- Manage consent, safety and safeguarding-related platform functions where used by a client.
- Administer billing, support, service delivery and business operations where applicable.
- Protect the platform through security, audit, fraud-prevention and incident-management functions.
- Comply with applicable legal, regulatory, accounting and record-keeping obligations.
8.2 Categories of data subjects
Learners/children; parents, guardians and authorised family contacts; school/ECD staff, principals and authorised users; client representatives; Little Feet personnel; suppliers/service providers; website/platform users and other persons whose information is legitimately processed through the service. Information may include identity/contact information, account and role information, attendance and educational records, authorised care/health-related information, consent choices, communications, uploaded records, billing/transaction information, and technical/audit information as applicable.
8.3 Recipients
Information may be supplied, where lawful and necessary, to authorised school/ECD clients and personnel; parents/guardians and other authorised users; cloud hosting/storage and technical providers; email/communications providers; professional advisers and contracted service providers subject to appropriate obligations; and regulators, courts, government or law-enforcement bodies where disclosure is required or permitted by law.
8.4 Planned transborder flows
Little Feet Technologies (Pty) Ltd may use cloud infrastructure and service providers whose systems may process or store personal information outside South Africa. Where cross-border processing occurs, Little Feet applies POPIA requirements, including applicable safeguards governing transborder flows. Specific locations may depend on infrastructure and service-provider configuration in use from time to time.
8.5 General security measures
Little Feet applies reasonable technical and organisational safeguards appropriate to the platform and information processed. Measures implemented or maintained, as applicable, include authentication and controlled account access; role-based and institution/tenant-scoped authorisation; server-side access controls; restricted private-file access; session/application security; input, API and workflow validation; logging/audit/security monitoring capabilities; reasonable controls around imports, exports and administrative operations; managed hosting/storage safeguards; and incident-response, access-restriction and account-protection processes. Security-sensitive implementation details are not published in this manual.
9. Availability of the Manual
This Manual is available electronically on this page; from Little Feet Technologies (Pty) Ltd at 21 South Street, Meyerton, 1961, South Africa for public inspection during normal business hours subject to reasonable arrangements; to any person upon request subject to any lawful prescribed fee; and to the Information Regulator upon request.
Requests may be directed to Christiaan@littleFeet.co.za.
10. Updating of the Manual
The head of Little Feet Technologies (Pty) Ltd will review and update this Manual regularly and when material changes to records, processing activities, contact details, services or applicable legal requirements make an update necessary.
Issued by:
Christiaan Windt
Chief Executive Officer and Information Officer
Little Feet Technologies (Pty) Ltd
29 September 2026
Document: PAIA Manual – Private Body · Version: 1.0 · Company registration: 2026/775509/07 · IO registration: 2026-067900